Lantis – AI that empowers people, not replaces them

| minute read

Lantis plays a key role in the mobility development of the Antwerp region with projects such as the Oosterweel Connection. The organisation faced a major challenge: the IT team was overwhelmed by daily operations, while employees lost valuable time searching for documents, procedures and contracts. Crucial knowledge risked becoming fragmented in a maze of systems and people.  

Sopra Steria took over the entire IT environment and created a future-proof digital workplace. With 24/7 security monitoring, cloud solutions and continuous optimisation, Lantis gained a stable foundation on which to build further. But the real innovation lay in the digital knowledge strategy, with LISA at its heart. 

 

LISA: the digital colleague

LISA, Learning, Informing, Supporting, Answering, is an AI-assistant that provides employees with answers in seconds to questions about processes, suppliers and contracts. Where hours of searching were once required, information is now instantly available and shared across the organisation.

The introduction of LISA, complemented by tools such as MijnTaken and Intelligent Document Processing, enables employees to focus on their core tasks. The result is an organisation that works more efficiently, operates more securely and has more satisfied staff. Today, Lantis has a digital workplace that not only supports infrastructure but also anchors knowledge.  

We’re literally building infrastructure, and figuratively, we’re building lasting knowledge. That knowledge is now here to stay.

Yanissa De Jonghe

Manager Technology, Quality & Innovation at Lantis