For decades, ANWB Roadside Assistance has been a trusted presence on Dutch roads. Every day, more than four hundred roadside patrol officers stand ready to help motorists get back on their way quickly after a breakdown. It’s quite an operation — on average, ANWB’s breakdown service responds to 3,700 incidents a day. To keep this running smoothly, efficient and reliable planning is essential. The organisation therefore uses an application to schedule its roadside patrol staff.
Until recently, this planning application ran in an external environment that was soon to be decommissioned. To safeguard the continuity of its roadside services, ANWB decided to migrate this critical application to the cloud, choosing a future-proof, secure and reliable solution.